Claims Technician - ENS Commercial

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Job Ref: kb12515
Job Type: Permanent
Location: Southend-on-Sea, Essex
Salary: £35,000 - £45,000 pa

Job Description

Experienced Claims Technician required based in Southend on Sea, Essex. Working for a long established, small, but highly respected Lloyd's Broker

Experienced Claims Technician required for an established Lloyd’s broker based at their offices in Southend on Sea, Essex.

Job Description

Suitable candidates for the position will already have gained at least 2 years’ experience working in a Claims Technician role and will be looking for a new challenge within a small and respected Lloyd’s broker.

Reporting directly to the Claims and Technical Support Manager you will be responsible for the following duties:

Processing and monitoring claims, dealing with accounting issues and client enquires.
Broking claims files into the market
Reconciling paid claims to bordereaux
Dealing with issues relating to claims or accounts
Updating paper files and electronic data.
Dealing with Bureau / XIS enquires
Daily use of A&S systems
Compliance with Procedures and Regulatory requirements
General administration
Maintain required records, reports, and files in an organised manner and present these to senior management as and when required.
Dealing with any ad hoc duties

Person Specification

This is a pivotal position within the company and therefore demands a responsible attitude. All round claims support experience is essential as is a confidence with computers. Ideally you will be part CII qualified.
The ideal candidate will need to have strong computer skills and have experience using the ECF, CLASS and Brokasure Desktop. Good communicational and organisational skills are also essential.

Other desirable skills are:

Advanced knowledge of Microsoft products (Word, Excel and Outlook) or similar software applications.
Ability to manage time, prioritise and ensure that deadlines are met without compromising quality.
Ability to understand and execute oral and written instructions.
Ability to communicate effectively and professionally both verbally and in writing with clients, insurers and other associates.

Our client is committed to continuous professional education and will offer study support when required.

Salary up to £45k dependent on skills/experience plus benefits.

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01702 214274

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What people are saying about ENS

I would highly recommend the recruitment services offered by ENS RECRUITMENT, having recently used ENS I found an approachable friendly and professional service. I was matched with an exciting role within a progressive expanding insurance company. My overall experiences exceeded my expectations, and I have no qualms in either recommending or using ENS in the future.

Mohamed Nuur BA (Hons) Combined Business - Motor Claims Assessor

ENS has proven a great asset as a recruitment partner to me. They find excellent candidates and keeps me informed at all stages of the process. I want a dedicated personable service that focuses on quality candidates not quantity, ENS tick all the boxes and I would recommend them to anyone who wants a hassle free competent recruitment partner.

National Residential/Nursing Home Provider

My name is Mark and I recently applied for a job through your company.

I just wanted to give you a quick update on how I am getting on - and to be quite frank... I LOVE IT! Everyone here is so lovely and I am so pleased I gained this position and am very happy in my new role. I don't know if you have received any feedback from my new employer but I hope they are enjoying having me as much as I am enjoying being here!! Hopefully I will be here for many years to come.

I would like to say thanks to all the hard work from ENS. I landed the role I've always wanted. ENS were always on the end of the phone with any questions I needed answering and helped me through the process from start to finish. I would recommend ENS. Thank you for all your hard work, which paid off with me getting the job.

Emma

Crown College has been a client of ENS Recruitment for a number of years and I can wholeheartedly endorse the quality and effectiveness of their service. The college users a number of agencies for recruiting temporary and permanent staff and I would without hesitation say ENS Recruitment provide the best service of any of these agencies. Their service is tailored to our needs and they actually listen to our requirements and filter candidates. In short ENS Recruitment are an excellent agency that I can thoroughly recommend them.

Managing Director – Crown College

Thanks for all your help and all the work you have given me, it has been great working for you, and I have recommended you to anyone looking for a new role. I can honestly say you and ENS have been the best recruitment company I have ever worked for.

Sue

I would just like to thank you for your endless support and encouragement. I have learnt a lot under your leadership and guidance here and would like to say a big thank you. I will definitely recommend you to anyone I know who is looking for work – you are a true inspiration and have given me faith in working with an agency again!

Sadie

I've been VERY impressed with the quality of candidates put before me via ENS. Both your candidates have been shortlisted and a final decision will be made very soon.

Danny

I would like to thank ENS for all their help and support in finding me this role. Whenever I have needed help or advice you were always on the other end of the phone or email. I have found all the staff at ENS to be polite, helpful and very quick at responding to any queries I have had. Wishing you all the best for the future and again thank you for everything.

Just wanted to say a little thanks to you guys at ENS, I've never used an agency before and I am genuinely pleasantly surprised and impressed with just how personable, friendly and actually human you guys were. Oh, and of course for finding me the job at Friths. Good luck to you all there, and again a big thanks.

Jon Varney

I have been using ENS for many years and they always provide a very fast and reliable recruitment service for both my companies. They are always keen to help when we need temporary or permanent staff and provide the right type of candidate for the job. Without hesitation I would strongly recommended the services of ENS.

Managing Director - DVR Ltd

We have been working with ENS for a number of years as one of our company’s preferred providers. The team at ENS has always provided a practical, timely, efficient and professional service. They have an ongoing understanding of our requirements, providing first-rate agency cover and permanent candidates.

HR Advisor – Commercial Products/Logistics Company